We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (26)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
2 Jun 2019 06:15
In belarus came the order for 3 weeks. We order already 2 consoles. In general, not bad. The only thing that hangs sometimes. And you have to reboot.
30 May 2019 15:47
25 May 2019 08:02
20 May 2019 08:18
The parcel never received, opened a dispute, the store returned the money good, sociable
13 May 2019 09:08
Very small, but smart set-top box, i bought the second
10 May 2019 17:17
Boxes came in good order .. I am satisfied .. I recommend this dealer
6 May 2019 11:26
24 Apr 2019 08:17
Works great. The remote is not very good I suggest getting a Bluetooth mouse. Streams fantastic
23 Apr 2019 02:28
Media players received thanks to the store
20 Apr 2019 11:48
19 Apr 2019 11:25
17 Apr 2019 07:01
The goods never finished, but after the dispute the money was returned
8 Apr 2019 14:05
8 Apr 2019 11:50
A good product, fast shipping
5 Apr 2019 21:18
1 Apr 2019 09:59
Excellent product is small and can hang from the wall or adapt to tv, fast, simple and easy to use, the hbo go app is installed but cannot be started as it pulls out a computer error that it's rotated, so far not fixed that detail, I hope it's soon and if anyone knows any way it would be nice to mention it, for everything else quite well.
30 Mar 2019 20:12
13 Dec 2018 06:53
The Parcel was a month, it is as stated. checked everything works, not packed a cardboard box without pupyrki but without damaging it. IN principle, satisfied, recommend.
13 Dec 2018 02:17
Product quickly. Fits the description. It works, store and recommend items.
12 Dec 2018 20:07
Thank You. All received. Fine.
12 Dec 2018 10:27
Came quickly works fine-advise taking quality excellent
12 Dec 2018 07:53
IN Lipetsk region 25 days, the prefix is not original, but it works fine.
11 Dec 2018 08:59
It's a whole, works, but fast heated!
10 Dec 2018 10:07
Thanks for the fast delivery Very happy Product Stone
8 Dec 2018 15:49
7 Dec 2018 07:46
Console for their money fire. Brother Only 2/16, 1/8 is not much enough resources. With box and it works, but minus the console is a poor cooling. Will the 3D printer cover cooler and put radiator CPU. It is interesting for this prefix in MI remoute choose Amoi.
4 Dec 2018 13:01
Works well, RAM-ROM capacity is real. I recommend it.
4 Dec 2018 03:09
Thank you, it's fast, delivery to your door, match the description. Hooked up, works.
4 Dec 2018 02:57
3 Dec 2018 17:17
1 Dec 2018 08:08
It is okay, it works, only keyboard joystick in English.
Leave a Review