We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (31)
4 Stars (5)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
29 May 2019 01:41
The console was ordered in march, after more than two months, she never came to me But it looks good on the pictures :) Money after 2 disputes returned
28 May 2019 20:35
Delivery to the entrance, i will check the review
27 May 2019 00:57
It is necessary io to understand how to load the players! Very small))
25 May 2019 00:02
Tavar good satisfied
12 May 2019 04:46
The product corresponds to the description. But delivery in time does not converge. I had to open a dispute. Whether the post office works so clearly or chinese
10 May 2019 08:31
I received the parcel, everything works.
10 May 2019 06:25
Eladir... gec came but clean goods...
8 May 2019 23:31
Super. Happy) thanks)
8 May 2019 22:23
7 May 2019 02:10
Connected the network catches quickly, let's see how it will behave, i advise a cool thing
6 May 2019 11:46
Did not write immediately a review, decided to protest, as stated 4 k is not true, there is no 4 k on it, the remote with the russian language is also not quite that, when typing words does not understand russian, writes in english, otherwise everything is fine, the search is fast, does not lag, provided if the internet does not fall off, Like rostelecom. We will still take the order
6 May 2019 05:17
4 May 2019 09:47
The order received the system connected the quality very good works from the remote control, the keyboard is not needed. Who is difficult from the remote, you can order an airmouse (now it's fashionable), but i'm satisfied with the remote with the store did not communicate
1 May 2019 08:09
Received quickly after 10 days, works perfectly well and compatible with IPTV. Very satisfied!
30 Apr 2019 22:24
Everything is fine, i will order more.
30 Apr 2019 00:40
29 Apr 2019 09:35
Packing of mint inside all the norms. .. Connected everything works
13 Dec 2018 04:03
Goods delivered by courier. It Is not so important, but quality broadcast just upset, ordered 2 to 16 GB up: despite the fact that the toys I don't play and закачано does at least programs. Hang up horror as picture hanging on screen and remote control or button искейп, can not be stopped until vydernesh power. in short, very disappointed. Sorry for the money!!
12 Dec 2018 09:09
Not bad, fast working.
11 Dec 2018 06:01
Ok foremost nicely
10 Dec 2018 10:50
The TVBox arrived very quickly and in perfect state. Counterspace packaging. Works nicely, takes very fluent enough quality of image and moves the videos. It is easy to use and set up. This great. I liked it. I Am very happy.
9 Dec 2018 06:16
Fast shipping and good item highly recommended
9 Dec 2018 00:23
Come with глючиной firmware. The store sent the other. To me it reinstalled. The seller compensate for work.
8 Dec 2018 23:15
Delivery to the apartment-it is great! This despite the fact that shipping free for buyer. Seller took care of the comfort of the buyer because it is a huge thanks Smart box was one month to Siberia, track, though for some reason long rode in our city, according to the tracking tracker. Packed carefully, good plastic, no feeling of cheap toys. IN reality smart TV box is a tiny box, it is a complete control, power Supply and HDMI cable is also great, don't have to buy it. AND as I bought version with keyboard. This cute little device, of decent plastic, nice goes up and yes-it is russified that is important☝Will test
8 Dec 2018 13:27
Free delivery, knowing that Christmas is coming, I knew yet received that under 12 days, fast service. The material is perfect, the keyboard is very useful car having done regularly facilities subscription iptv, without keyboard it's complicated. Work Very, I recommend a lot!
7 Dec 2018 13:25
Love is very very good
7 Dec 2018 10:26
Items come in 25 days. It was bad, only in the package with bubbles. Box all wrinkled, as if they were jumping, but well, that all together, and work. AND it could be broken. For this and reduced one star. Good store, sent it in the description.
7 Dec 2018 10:23
All is super!
6 Dec 2018 23:37
At first was hanged wake speak with the store sent me firmware update and resolved, now going perfect!
6 Dec 2018 19:53
6 Dec 2018 06:26
Delivery 25 days, box embedded casually in a bag without packing material (pupyrki) and natural wrinkled. But the prefix such work and all accessories in good condition. For full withdrawal need some time to work, so is just works.
5 Dec 2018 14:56
5 Dec 2018 13:32
All work, happy
5 Dec 2018 10:18
I am very satisfied, all matches the description of different goods, Excellent store recommend
5 Dec 2018 09:59
It 'S a little more than a month! Worthy! Currently understand what and how!) will add later! Recommend!
3 Dec 2018 09:09
Everything is fine. Yet not sewed. On 4pda.ru bunch of firmware by her principle even stock amiss. Only no buttons bottom on the screen.
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