We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Jun 2019 08:04
Everything works. Fast shipping. Cool!!!
5 Jun 2019 07:57
As described but i dont think its fast charge i bought quick charger it took more then 3 hours to charge iphone x
5 Jun 2019 03:35
Great product. Everything is perfect. Thank you store.
5 Jun 2019 03:01
5 Jun 2019 02:33
Delivery to moscow for 2 weeks. Looks quality, reliable. The size is smaller than expected but it is not a disadvantage. Took for s9, fast charging is supported. Expectations fully meet
5 Jun 2019 00:28
Everything is just super. Fast shipping. Packing. Fast charging has not yet checked
4 Jun 2019 19:00
It works very well, i have a samsung s10 and the fast charge you have to make it with a charger made for that (not included, it is purchased separately), which the same store has, if the normal charge does not work. Excellent seller.
4 Jun 2019 09:19
4 Jun 2019 07:56
Quality and good price is what this brand always carries. Everything is perfect.
4 Jun 2019 06:34
Fast delivery all works fine thanks.
4 Jun 2019 05:49
4 Jun 2019 04:15
It works fine but. Fast charging goes slower than directly with the cable and does not charge with all the covers. Now let's see if it's durable.
4 Jun 2019 03:37
the wireless charger working good.
4 Jun 2019 00:16
Quickly sent. Charging is good.
3 Jun 2019 18:52
Knowing the high quality of ugreen ordered two at once-to himself and his wife. The parcel came quickly, safe and sound. Charging is wonderful-everything is done very qualitatively and beautifully. Charge quickly, the phone is not very heated. Very satisfied. 5 stars!
3 Jun 2019 11:40
At altitude, excellent charging.
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