We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Jun 2019 13:13
The article corresponds to what I expected, the sound is the same as on the first version I would say. The collar is better in place however always impossible to play sports with without him leaving (example bike or collar did not hold because of the movements and the wind)
5 Jun 2019 12:43
Good Quality. Reccomend the Seller.
5 Jun 2019 10:44
4 Jun 2019 22:43
Arrived very quickly and excellent product
4 Jun 2019 08:08
Headphones from the heart
4 Jun 2019 07:57
3 Jun 2019 14:20
Very good product with fast shipping.
3 Jun 2019 14:18
Very good product with fast shipping.
3 Jun 2019 13:11
Very good hearing aids, they have good bass, good to clarity in the audio, the magnet works well and is very comfortable having them around their neck almost or not feeling. They arrived faster than expected that was another very good point. In short, excellent hearing aids.
3 Jun 2019 09:00
this earphones are excellent!!! the sound quality are extremely good. it did arrive in 25 days to peru. i recommend this store
3 Jun 2019 08:37
Quality fire. The product corresponds to the description. I recommend the store and the goods.
3 Jun 2019 05:34
My second purchase, everything is super! Delivery to kyzylorda in two weeks. Quality for me at all hundred. The store is sociable, i recommend.
3 Jun 2019 04:24
This is my 2 ° earphone. THE 1 ° gave problem. Cranked the warranty and me extornaram value. This arrived in 25 days. Original and quality. Recommend
2 Jun 2019 22:42
nice its awsome
2 Jun 2019 22:04
charger cable is not working
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