We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Jun 2019 04:54
To volgograd 16 days. Russia track was not tracked. Brought sdek. The goods are normal, the store advise.
3 Jun 2019 02:17
Good quadric. All in place as in the picture. the battery lasts a minute for 4-5. To learn the most that. i recommend. thanks to the store.
3 Jun 2019 00:12
Ordered 2 pcs Unfortunately, 1 box of mint on the way, and the quadcopter had a bent one blade with the engine, because of this the screw did not spin. Opened the dispute, the store is well done, immediately agreed to a refund. The second works norms. Minutes only in that it does not hold a clear height, and the control is sensitive. I guess we should learn more.
31 May 2019 12:14
Excellent product. Exactly as described.
28 May 2019 19:11
Fast shipping and the store is open to help you with any problem.
27 May 2019 23:24
So a toy, cheap plastic and smell is
25 May 2019 09:24
Very funny and cool mini drone.
24 May 2019 06:09
shipping fast, Singapore 10 days.. pop
23 May 2019 07:59
21 May 2019 21:13
Good toy. But it's hard to control her. There is no stabilization. The delivery was sdek took longer than the post of russia and the boxes crumpled. But everything works :)
20 May 2019 01:00
Drone came well packed and on time.
19 May 2019 13:07
the product itself is not steady as i expected it to be. but still it's very cheap. you get what you pay for I guess
18 May 2019 19:52
I recieved exactly what was advertised. I cant recall how long it took to arrive as i wasn't overly fussed when I'd recieve it.. but I think within 3 weeks? Less?.. but yeah, happy there was no "little surprises"
15 May 2019 10:10
I bought a cat for my birthday! Cat is glad to the ass, worn like a saiga!)))
15 May 2019 09:20
wonderful toy ! Good store !
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