We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
2 Jun 2019 13:08
1 Jun 2019 12:34
Excellent very well received and recommended product
31 May 2019 06:58
The watch is super, expected to be smaller, but it's my fault, did not look the size
28 May 2019 12:22
item came very fast but I don't know what app to download , it exactly as in the picture I love it
27 May 2019 14:11
Werry nice product
26 May 2019 15:37
Good product but the electronic party Bluetooth light stopped working after two weeks
25 May 2019 17:14
25 May 2019 08:00
24 May 2019 22:46
Just a little big nice watch
24 May 2019 12:41
Exactly like the pictures. Need to learn to use to see if all functions work. After'll give the feedback.
24 May 2019 01:39
23 May 2019 20:04
Very good came fast
23 May 2019 04:05
21 May 2019 18:41
Satisfied with delivery, came before expected time, excellent watch, was what i expected. Congratulations and keep it up, cheers.
21 May 2019 05:57
Great store Thank you
20 May 2019 18:14
Looks good, i'll have to use it to see how it works, it comes well packaged and sealed.
19 May 2019 02:16
watch is good but the light button is not working in day time all things are not visible clearly
18 May 2019 00:40
Can not pair lokmat smart watch with my Samsung Galaxys7. Sports+ unable to find the watch. Try many times no luck.
17 May 2019 19:47
Delivery came in very good condition and has good functionality, thanks
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