We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 Jun 2019 13:33
3 Jun 2019 04:27
Works properly with a holster on. In addition the suction cups have the right suction so that the mobile does not move once on and that it does not it's complicated to take it off. It is a fully recommended purchase and shipping has been at least 2 weeks. Good for the store!
31 May 2019 04:51
Ürün my hand reached but outlet taktığımda scents from output
30 May 2019 08:58
Product does not work with problem sales although I write defalarcakez did not return I want my money to be returned
28 May 2019 02:37
The original and high quality urun tesekler BASEUS came in 16 days
28 May 2019 02:01
The look is very nice, good quality, the fast charge is regular, on iphone xs max you can't charge too fast, and it gets pretty hot
27 May 2019 13:15
Excellent and high quality
26 May 2019 14:32
Moscow time is 2,5 weeks, it's shaking. Very satisfied. Qualitatively. Of the minuses-does not stick to textured covers, which is logical. But charge-charges.
24 May 2019 07:37
It's super good, i feel like i don't charge as fast as my brand cable, but he gets independence on his cell phone. Finally, sometimes he can't stick to his cell phone and he falls off.
23 May 2019 15:10
Product is successful with quality image. Very good according to the price. The advantage of being vacuumed to me is that you can talk on charge, write messages, play games. Thanks are recommended
23 May 2019 05:44
22 May 2019 10:39
It came in 10 days. Charges even through a thick cover.
22 May 2019 08:53
Perfect, recharges quickly. Recommend
21 May 2019 09:03
20 May 2019 06:23
It's late, but good.
20 May 2019 05:31
The product can charge over the iphone x bookmark leather case as described have very convenient use when playing games
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