We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (29)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
5 Jun 2019 09:43
Looks like he's having a hard time getting the wifi.
1 Jun 2019 09:23
Delivery of 4 weeks to kazakhstan. Connected, pumped-everything works. The video box is connected via wifi, the keyboard via bluetooth. The box is small, it does not warm. Immediately there is a file manager. With flash drive installed programs with apk files. I went without problems to all my accounts on google and other services, i have on ivi, on filmix and somewhere else there were subscriptions-everything works. Hd shows, 4 k i do not miss the network. On the keyboard, the battery cover does not close, the rest is ok. The keyboard may need, because. Programs from the playmarket are designed for tv, and this tv box is recognized as a media player. To view from the online cinema ivi keyboard is exactly needed. I recommend the product and the store.
16 May 2019 23:35
Related store got the problem directly from the customs law
13 May 2019 12:45
A great product store is very concerned very nice I thank you very much
6 May 2019 10:46
very nice,lots of new fun on my T.V for only 22 euro's! love it, thank jou,
4 May 2019 09:33
Works fine. I got it fast. Purchase satisfied. Seller recommend
3 May 2019 20:17
Purchase satisfied. On the lsd via hdmi shows as expected, but on the kinescope (crt) via rca (tulips) you need an adapter. No glitches were detected during operation. The store is well done, sociable, recommended.
30 Apr 2019 02:23
Excellent product thank you
27 Apr 2019 14:04
27 Apr 2019 00:08
Good TV Box
26 Apr 2019 22:38
All is well only a box a little flmint
23 Apr 2019 02:56
The product is in good working condition and it arrived in about fifteen
20 Apr 2019 03:55
The prefix reached an excellent condition. Somewhere in 20 * days. all ok.! Class!!! Don't believe it, it even works. I recommend.
16 Apr 2019 03:49
Class! We need to take it.
15 Apr 2019 11:52
The prefix is super. Works without glitches. The keyboard is necessary.
11 Apr 2019 03:43
Ainakin ensimmäiset 30 minuuttia täyttää lupaukset
10 Apr 2019 07:13
Nice delivery in 10 days according to easy installation price Thanks
13 Dec 2018 15:59
Excellent! Seller recommend, very careful!
12 Dec 2018 05:20
12 Dec 2018 00:35
Thank you for the delivery of the product.
11 Dec 2018 23:59
TV box, with fast and efficient processor, ideal size. I recommend buying this TV box.
11 Dec 2018 09:05
Outstanding service, great product!
11 Dec 2018 01:17
I am very satisfied with the product, the salesperson was kind and fast, it arrived well before what waited, I already tested and it is everything very perfect. I recommend this store a lot, of trust. Thank you!
10 Dec 2018 01:04
The Wi-Fi steady signal, a router in the next room to 3 meters. Direct Broadcast did not want to play, think you need in прилажениях pokapatsya or cable directly plug. Who wants to smart TV-is a good option. Keyboard and mouse connected without problems and driver, remote inconvenient.
9 Dec 2018 23:22
Very good product! every thing worked very smooth! Will soon buy more from this store! THANKS
9 Dec 2018 18:32
Shipping ECB Field 3-4 weeks, because of our mail though, store promptly sent the parcel. Came console in box, which was in pupyrke, is a bit strained, knowing how they handle, the best course would be to air cushion. Set-top box simple, not very hot with moderate use. The appendixes ship movies with a bang and UHD, but in the browser there is some problem picture прогрузилась, and sound sinks, which is not very comfortable. Plastic on the terrible smell. Go for the money
8 Dec 2018 03:51
6 Dec 2018 17:00
all working , no problems so far
6 Dec 2018 16:46
Works well quickly came to Villahermosa Many thanks recommend foremost excellent
5 Dec 2018 03:20
For youtube JUST RIGHT. But not more
3 Dec 2018 22:06
good product thanks.
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